Optimize visitor flows.
With SMART Customer Journey Management.
The visitor managing system Smart eXperience is a modern queue management solution that increases process efficiency and customer satisfaction.
- Modular and designed to exceed needs of various sectors
- Scalable and thus future-proof
- Appointment and on-site visitor management in one system
- multi-client capability
- Role-based user interfaces and permissions
- Comprehensive reporting
- Live dashboards of waiting times, turnaround times, visits, and active counters
- Single sign-on via active-directory
- Deployable in the cloud or on-premise
Your customers schedule an appointment with you online - 24 hours a day, 7 days a week, and wherever internet is available
Your customers independently book selected services or sign up for the booked appointment
Prepare a personal reception for your visitors - a positive experience begins
Efficient queue management to optimize customer satisfaction
Printed waiting tickets are history - electronic tickets are the future
DASHBOARDS & OPERATIONS
Keep track of your current visitor flow at all times
Data is the most valuable resource of the Digital Age - use your data to plan the future
If you do not want to host our solution in the cloud - we rely on Microsoft standards
We do not just speak all languages, we also understand your legacy systems