SMART Customer Journey Management
Optimize visitor flows


What comes to your mind when you think about your patient flows?

  • Is your emergency room constantly overcrowded?

  • Do your patients have to wait for hours in the hospital?

  • Are you having trouble getting your patients into the right exam rooms?

  • Does the triage of your patients often take longer than the specified 5-10 minutes?



If you answered yes to one of the questions, then we are the right partner for you. Smart Patient eXperience helps you to optimally organize your patient flow processes.

Our Solution

Smart Patient eXperience supports hospitals and MFZs, among others. in the following areas:

  • Patient admission (inpatient and outpatient) by online appointment booking
  • Queue management, patient call systems and business intelligence as a basis for better resource planning
  • Interface to KIS systems via HL7
  • Emergency room through patient flow management
  • Triage within the given timeframe
  • Call the patient to the examination room
  • Interface to the ERPath solution from Clinpath
  • Read data from insurance cards (Smartcards)


Call for satisfied customers!

Would you like information material, competent and personal advice from one of our experts or try out a demo? Contact us quickly and easily via our contact form! We are looking forward to your message.

Phone: +49 2151 447 47 - 00

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