SMART Customer Journey Management
Optimize visitor flows
Minimize the risk of infection in your authorities
Find out more about our immediately available emergency solution!

Online Appointment, Queuing, Call, and Visitor Guidance System

Citizen, Customer- and Patientflow Management

Especially in our fast-paced world, a positive, memorable service experience is becoming more important to customers and often a decision-making tool - with SMART CJM solutions, you are always at the forefront!

We are a full service provider in Customer Journey Management. Decades of experience in managing customer and patient flows in the public, healthcare and retail sectors are our expertise

Public Authorities

Smart Citizen eXperience supports the digitization of public authorities


Optimization of patient flows with Smart Patient eXperience

Retail & Finance

Create a perfect customer experience with Smart Customer eXperience


SMART CJM GmbH offers a cloud-based solution with which public institutions can react quickly to the corona issue. The solution makes it possible for district offices, community offices or town halls to offer appointments online and thus control visitor streams.

New Date!

Europe's largest event for health IT will once again be dedicated to digital healthcare from 16 to 18 June 2020. In five exhibition halls under the Funkturm in Berlin, more than 350 speakers and 600 exhibitors will show DMEA in a unique, practical form how digital transformation is making highly complex healthcare systems patient-centred, economical and future-proof.

Find us at Hall 1.2, Booth E-104


Call for satisfied customers!

Would you like information material, competent and personal advice from one of our experts or try out a demo? Contact us quickly and easily via our contact form! We are looking forward to your message.

Phone: +49 2151 447 47 - 00

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